Services
Services provided...
Customer Service
I can handle customer enquiries, complaints, and support, delivering proactive and timely support to customers on the channel of their choice — phone, email, text, chat... to ensure prompt and professional assistance.
Accounting & Invoicing
I can provide your business with support by managing invoices, tracking expenses and providing monthly reports to ensure your business is up to date and you have a clear understanding of your finances.
CRM & ERP Systems
Existing CRM/ERP users - I can help organise and maintain your CRM or ERP system to ensure all users are understand how to maintain and use the system to benefit the business.
Processes & Procedures
Does your business have robust processes and procedures, does this information just reside in your head and you need to get it down on paper....I can help you get this business knowledge into concise and useable procedures, helping your business improve and grow.
If you already have processes and procedures in place, but need them reviewing and updating, then I can help you make these changes efficiently and productively.
Expert marketing services for businesses of all sizes
Whether your business needs a complete re-launch including brand design and development, or a more specific activity, such as a new website or marketing materials, I can help.
> Branding
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